A pre-launch fraud control checklist for new fintech products
Pathway maps, ownership, and dry-run evidence before the first customer credit lands.
Launch pressure tempts teams to polish the customer experience while fraud controls stay “almost ready.” Investors and partners rarely accept almost.
Before the first customer credit lands, confirm that monitoring covers live funding and payout rails, that recovery and device change have named owners, and that support tools cannot silently bypass step-up. Assign a deputy for weekends and public holidays — abuse does not respect your staffing plan.
Policies should describe override and hold behaviour, not only detection ideals. Run a dry-run with sample alerts and a recovery walkthrough. If the dry run needs heroic manual fixes, your control design is not launch-ready.
Our fraud prevention controls audit walks founders and risk leads through these points in Wan Chai working sessions or remote walkthroughs, then leaves a go-live conditions list your board can track.